Volunteer Manager – New York (Brooklyn/Bronx)

Volunteer Manager – New York, NY (Brooklyn/Bronx)

About Jumpstart

Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 15 states plus Washington, DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging over 25 years of experience serving over 150,000 children with the support of more than 50,000 college students and community volunteers, Jumpstart executes these three objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more at www.jstart.org and join us in transforming the lives of young children!

Position Overview

The Volunteer Manager is a full year position, which drives Corps Member outcomes through strong supervision and programming. The primary responsibilities of the Volunteer Manager are to oversee campus relationships at 1-3 higher education partners, recruit and supervise up to 100 college and/or community volunteers and ensure that Jumpstart Performance Standards are achieved in conjunction with other Jumpstart staff. The Volunteer Manager serves as the primary support for Jumpstart Corps Members serving as part-time AmeriCorps members and volunteers in preschools in underserved communities.  The Volunteer Manager reports to the Director of Programming and works closely with a team comprised of a Quality Coach and Program Coordinator.

Specific Responsibilities

Program Management

  • Provide Jumpstart Corps Members with systematic supervision and support, consistent and responsive management, and clear ongoing communication
  • Plan and manage recruitment process; interview and select all Jumpstart members for 1-3 sites
  • Identify and engage student/alumni recruiters to support campus-based recruitment strategies
  • Support Jumpstart Corps Members in the completion of service, including hours’ requirements for AmeriCorps members
  • Lead Corps Member trainings related to national and community service, diversity, equity and inclusion, teamwork, and citizenship
  • Recruit and manage a Jumpstart Corps Member to serve as a Volunteer Coordinator, where applicable

Campus/Community Partnerships and Operations

  • Effectively collaborate with a program management team, comprised of a Jumpstart Quality Coach and Program Coordinator) to ensure high quality program implementation and management
  • Engage with the Volunteer Manager cohort to problem solve and share feedback, and ultimately to strengthen Jumpstart’s community of practice
  • Cultivate and manage campus relations to ensure sustainability and success of the program
  • Work with faculty, staff, and administrators who can assist with Jumpstart member training and recruitment, student supports, higher education partner systems and processes
  • Develop and manage content for the Jumpstart member online platform, MyJstart
  • Support Volunteer Coordinator to plan and execute volunteer engagement activities that involve outside members of the community and corporate sponsors in Jumpstart’s work, where applicable



  • Bachelor’s degree or equivalent relevant professional experience
  • 2-3 years of prior work experience that includes volunteer management
  • Prior work experience in a higher education setting and/or managing college students and community members
  • Ability to build and maintain strong relationships with university staff and the general community
  • Ability to work effectively with a team
  • Ability to prioritize and multi-task in order to meet key benchmarks as scheduled
  • Solid public speaking, presentation, and written communication skills
  • Strong organizational, relationship building, collaboration and problem-solving skills
  • Competency in Microsoft software, especially Outlook, Excel, Word, and Power Point
  • Commitment to Jumpstart’s mission and core values: learning, connection, determination, joy and kindness
  • Ability and willingness to travel to assigned locations/sites as necessary
  • Experience and comfort working with individuals from diverse backgrounds and communities
  • Commitment to creating an inclusive environment and working with diverse populations of students and communities


  • Prior experience in social justice, or diversity, equity, and inclusion work
  • Prior experience recruiting for service-based programs and/or community service opportunities
  • Prior experience in supervising others; ability to provide verbal and written feedback
  • Experience working in NYC urban environments
  • Ability to manage basic fiscal matters


Requires evening/weekend work at specific times during the program year


Significant local travel required – approximately 20% of time

Start Date

July/August 2020 (desired start date, yet position open until filled) 


  • Time is split between two office locations in Brooklyn, NY and Bronx, NY
  • Intermittent travel to Jumpstart’s Manhattan office is also required


Salary – $58,500; along with excellent benefits and a great mission-driven work environment

How To Apply

Please complete an online application.* Both a cover letter and resume are required to complete your application.  Applications without a cover letter may not be considered.  Candidates will be reviewed on an on-going basis.  Please upload/attach your resume to your applicant profile as well as your cover letter.

*Jumpstart’s online application process is supported by ADP. To ensure that the online application works properly, please make sure cookies and pop-ups are enabled on your browser, and that firewall software (if used) is set to permit inbound and outbound traffic on port 443. Unfortunately, touch screens are not supported or certified by ADP. For the best possible user experience, ADP recommends a minimum screen resolution of 1280 x 800.

Jumpstart is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Together, we can help all children build the key language and literacy skills they need to take on the world.

Donate Now