Quality Coach – Boston, MA

Quality Coach – Boston

About Jumpstart

Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 15 states plus Washington, DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging over 25 years of experience serving over 150,000 children with the support of more than 50,000 college students and community volunteers, Jumpstart executes these three objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more at www.jstart.org and join us in transforming the lives of young children!

Position Overview

The Quality Coach is responsible for supporting Jumpstart Corps Members in their delivery of Jumpstart’s classroom-based programming to ensure positive outcomes for preschool aged children. The primary responsibilities of the Quality Coach are to provide regular training to Jumpstart Corps Members; to establish and manage strong relationships with preschool partners; and to deliver coaching  and modeling on a regular basis to teams of Jumpstart Corps Members in order to strengthen classroom practice. The Quality Coach directly supervises Jumpstart Team Leaders serving as part-time AmeriCorps members and volunteers.

The Quality Coach reports directly to the Director of Programming and works closely with a team comprised of a Volunteer Manager and Program Coordinator.

Specific Responsibilities

Programmatic Impact

  • Coach Jumpstart Team Leaders and Corps Members using Jumpstart’s quality assurance process to ensure high quality implementation of Jumpstart’s curriculum in preschool classrooms
  • Collaborate closely with Volunteer Managers, Program Coordinators, and additional staff on program implementation
  • Deliver trainings for Team Leaders and Corps Members on early childhood education, Jumpstart’s curriculum, culturally competent programming, and other relevant topics
  • Lead Jumpstart’s child evaluation process in compliance with Jumpstart guidelines
  • Design and lead weekly Team Leader Meetings to support Team Leaders to plan, prepare, and deliver Jumpstart sessions in designated classrooms
  • Provide 10-16 Jumpstart Team Leaders with systematic supervision and support, consistent and responsive management, and clear ongoing communication, and support Team Leaders in their completion of service, including hours requirements for AmeriCorps members
  • Access and refine resources related to coaching and early childhood topics to inform practices

Program Operations

  • Effectively collaborate with a program management team, comprised of a Jumpstart Quality Coach and Program Coordinator to ensure high quality program implementation and management
  • Contribute to the Quality Coach cohort by sharing resources and best practices, and by engaging others in problem solving and solution generation
  • Establish systems to effectively collect and organize child data
  • Develop and manage content for the Jumpstart member online platform, MyJstart
  • Work with faculty at university partners in the design and management of training and courses



  • Bachelor’s degree or equivalent relevant professional experience
  • 2-3 years of prior work experience that includes work in an early childhood classroom or environment
  • Demonstrated knowledge of early childhood education practices
  • Ability to build and maintain strong relationships with preschool partners and the general community
  • Ability to work effectively on a team
  • Ability to prioritize and multi-task in order to meet key benchmarks as scheduled
  • Strong adaptability, organizational, collaboration, and problem-solving skills
  • Commitment to creating an inclusive environment and working with diverse populations and communities
  • Ability and willingness to travel to assigned locations/sites on an ongoing basis
  • Solid public speaking, presentation and written communication skills
  • Competency in Microsoft software, especially Outlook, Excel, Word and Power Point
  • Commitment to Jumpstart’s core values: learning, connection, determination, joy and kindness
  • Experience and comfort working with individuals from diverse backgrounds and communities


  • Previous preschool classroom teaching experience
  • Prior experience/interest in social justice or diversity, equity, and inclusion work
  • Prior experience working with college students and/or long-term volunteers
  • Prior experience supervising others, including ability to provide verbal and written feedback
  • Experience working in Boston urban environments
  • Ability to manage basic fiscal matters


Requires evening/weekend work at specific times during the program year


Significant local travel required – approximately 50% of time

Start Date

August 2020 (desired start date, yet position open until filled) 


Boston, MA


Salary – $47,500; along with excellent benefits and a great mission-driven work environment

How To Apply

Please complete an online application.* Both a cover letter and resume are required to complete your application.  Applications without a cover letter may not be considered.  Candidates will be reviewed on an on-going basis.  Please upload/attach your resume to your applicant profile as well as your cover letter.

*Jumpstart’s online application process is supported by ADP. To ensure that the online application works properly, please make sure cookies and pop-ups are enabled on your browser, and that firewall software (if used) is set to permit inbound and outbound traffic on port 443. Unfortunately, touch screens are not supported or certified by ADP. For the best possible user experience, ADP recommends a minimum screen resolution of 1280 x 800.

Jumpstart is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Together, we can help all children build the key language and literacy skills they need to take on the world.

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