Community Engagement Coordinator

Community Engagement Coordinator

About Jumpstart

Jumpstart is a national early education organization that recruits and trains college students and community volunteers to work with preschool children in low-income neighborhoods. Through a research based curriculum, Jumpstart children develop the language and literacy skills they need to be ready for school, setting them on a path to close the achievement gap before it is too late. Join us to work toward the day every child in America enters kindergarten prepared to succeed! Learn more at www.jstart.org.

Position Overview

The Community Engagement Coordinator (CEC) is a full-time AmeriCorps position serving 1,700 hours over an 11.5-month term of service (September 2021 to Mid-August 2022) and is also known as the Strengthening Communities Corps Member. This position may be based out of one of Jumpstart’s California offices in Los Angeles or San Francisco, but may require virtual remote work arrangements due to COVID-19 Restrictions until local government guidance allow for in person office attendance. Once permitted, possible activities will require frequent travel to and from the communities Jumpstart serves. The CEC helps coordinate all Jumpstart volunteer  recruitment and management efforts and oversees Jumpstart’s participation in community events in both physical and virtual capacity when appropriate. The CEC works closely with the Program Operations and Strategy department (POS) and Development team. In this position, the CEC engages a diverse group of volunteers, such as Jumpstart Corps members and alumni, community members, and corporate volunteers. The CEC is supervised by the Director of Programs.

Specific Responsibilities

AmeriCorps Member Responsibilities
Serve full-time for 1,700 hours (35-40 hours per week) over 11.5 months (September 2021 to Mid-August 2022)
Participate in all required AmeriCorps National Service Days (i.e. 9/11 Day of Service, Martin Luther King, Jr. Day of Service, Cesar Chavez Day of Service and Learning, etc.)
Recruit 400 short-term volunteers and 40 long-term volunteers over the year
Track and report on all volunteer engagement data
Participate in a mid-year and end of year performance review process with supervisor
Complete bi-weekly timesheets to accurately report hours served
Collaborate and communicate with another Community Engagement Coordinator and local site staff on an on-going basis

Volunteer Management: Recruitment & Management
• Serve as a Jumpstart leader and representative at all volunteer events and external partnership and planning meetings in person and online.
• Partner with the POS and Development teams to promote Jumpstart’s community engagement efforts and events internally and externally using social media, oral presentation, and other digital/ virtual outreach tools
• Plan, schedule and supervise physical and virtual projects for volunteers
• Lead and provide an oral/written orientation document/guide for all new volunteers in a variety of formats including web-based trainings, PowerPoint Presentations, and group presentations
• Explain, collect, and input all required digital volunteer paperwork; periodic review for accuracy
• Use online tool(s) to manage volunteer events and opportunities, capture volunteer contact information and service hours, and record volunteer interest and signups; utilize tool for tracking and reporting data
• Maintain an inventory of all Jumpstart community engagement materials and be able to gather material for online events as needed

Volunteer Management: Community & Corporate Engagement
Steward and support the development of key volunteerism partnerships with nonprofits, corporations, and civic organizations in partnership with the Jumpstart team
Partner with the Jumpstart team to organize and coordinate Jumpstart’s annual, high-visibility events such as Jumpstart’s Read for the Record and Jumpstart for a Day at the site level
Develop and maintain a calendar of volunteer engagement opportunities and manage digital and physical logistics pertaining to each event
Create age appropriate and engaging online volunteer opportunities for both volunteers and children.
Must use technology and digital platforms effectively and be able to direct volunteers in proper use of online platforms
Create post-event summaries to capture tips, best practices, key contacts, etc. for future planning
Manage the preparation, distribution, and inventory of home library books, if applicable
Manage the Jumpstart Club Program in collaboration with local site manager to engage long-term volunteers and engage local preschool partners as placement sites supporting the use of elements including live streaming, recorded elements, and newsletter.

Volunteer Management: Recognition
Help to create and finalize the plan for volunteer recognition
Lead recognition of all volunteers during and after service event(s)
Send out on-going communications and monthly newsletters to keep volunteers engaged
Create celebration announcements with photos and post to Jumpstart’s internal intranet and external website

Support and Troubleshooting
Serve as primary contact for volunteers, answering questions regarding Jumpstart’s volunteer opportunities, and managing challenges or conflict that may arise
Regularly communicate with other Jumpstart markets and external agencies regarding volunteer management best practices
Identify and share additional resources or innovative ideas with the team that can enhance Jumpstart’s volunteer management efforts

Other Responsibilities
Participate in regularly scheduled online meetings with Jumpstart team
Work with the FOS and Development Teams to provide quantitative and qualitative information related to community engagement for grant reporting
Support the management of the FOS, and SPP interns in collaboration with their managers
Support other duties related to Community duties/opportunities as arise

Time Commitment

Serve an average of 35-40 hours per week during the program year including:
Volunteer management activities (detailed above), ongoing and daily basis
Weekly supervisory meetings with Director of Programs, 1-2 hours per week
Planning meetings and check-ins with fellow Community Engagement Coordinator, 1-2 hours per week
Preparing for volunteer service projects and community events, 10-20 hours per week
Attending/leading volunteer service projects and community events, 4-12 hours per week
Planning meetings and check-ins with local staff, 2-4 hours per month
Participate in intensive trainings and department gatherings and meetings as needed

Qualifications

Dedication to Jumpstart and AmeriCorps’ missions
Excellent project management skills with attention to detail, a focus on efficiency and strong relationship management skills
Effective communication/presentation skills; both verbal and written
Strong public speaking skills, including the ability to facilitate meetings and trainings
Excellent interpersonal skills working with volunteers, members, donors, and staff
Ability to lead a team of diverse volunteers to accomplish service projects
Willingness to seek and use available resources to support problem solving efforts
Availability, dependability, and willingness to be flexible

Additional Qualifications
Bachelor’s Degree required
Proficiency in Spanish strongly desired
Valid CA Driver’s License
Demonstrated ability to use basic and some advanced functions of Windows operating systems, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher), internet and web-based forms
Ability to lift bins weighing up to 20 lbs
Ability to serve periodic evenings and weekends as needed
Ability to travel locally when needed

Compensation and Benefits

  • Total living allowance of up to $30,200 to be paid on a bi-weekly basis over the course of the service term
  • Eligible to receive a Segal AmeriCorps Education Award upon successful completion of 1,700 hour service term
  • Full medical benefits coverage for duration of service term
  • Local travel reimbursement for mileage and parking related to volunteer activities
  • Extensive training in the field of volunteer management and early childhood education
  • Loan Forbearance and Child Care Benefits Program available for qualified individuals
  • Unique opportunity to join a national network of individuals serving young children

How To Apply

Please send your resume and cover letter to southerncalifornia@jstart.org or cindy.tovar@jstart.org. Include the job title, Community Engagement Coordinator, in the subject line of your email and identify your preferred office. Candidates will be reviewed on an on-going basis. Due to the potential volume of interest, only qualified  applicants will be contacted.

Jumpstart for Young Children, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, gender identity or expression, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or parental status, amnesty, political affiliation, veteran status, military service, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws with respect to employment opportunities.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

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