Senior Site Manager New York University

Senior Site Manager New York University

About Jumpstart

Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 14 states plus Washington, DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging nearly 30 years of experience serving over 140,700 children with the support of more than 60,400 college students and community volunteers, Jumpstart executes these three objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more at and join us in transforming the lives of young children!

Position Overview

The Senior Site Manager role is a full year position which ensures positive language, literacy, and social-emotional outcomes for children and drives Corps Member outcomes through strong management and delivery of programming and by providing critical management and leadership to two full-time site managers. The Jumpstart Senior Site Manager ensures high quality programming by overseeing the day-to-day operations of the program in partnership with Site Managers and by serving as the primary Jumpstart representative for one higher education partner. The Senior Site Manager recruits, trains, and supervises college students serving as part-time AmeriCorps members and volunteers to work with preschool children from under-served communities. The individual in this role provides observation, feedback, coaching and modeling to Corps Members on a regular basis to strengthen classroom impact. This position requires demonstrated experience in successfully managing staff, volunteers, and programming. The Senior Site Manager reports to a Director of Programs.

Specific Responsibilities

  1. Programmatic Impact and Early Childhood Education & Training
  • Design and facilitate a Jumpstart training series for Jumpstart Corps Members and Team Leaders to prepare all Corps Members to successfully engage in service and to deliver high quality classroom programming; adapt or develop training content for members when necessary
  • Use Jumpstart’s coaching framework to observe Jumpstart sessions and planning meetings to monitor the quality of interactions between Corps Members and children and the implementation of planned curriculum. Coach Team Leaders and teams of Jumpstart Corps Members to increase their ability to meet children’s learning and developmental needs and the cultural competency of Jumpstart’s programming in each classroom
  • Lead weekly Team Leader Meetings per Jumpstart guidelines to support leadership skill development, to deepen team leader knowledge of early childhood education practices, and to ensure team leaders are prepared to lead high quality sessions each week
  • Order, organize, distribute and manage curriculum supplies for high quality program implementation.
  • Implement continuous improvement processes to strengthen team and classroom outcomes and ensure Jumpstart Quality Standards are met
  • Engage in regular and ongoing learning and professional development related to early childhood education to inform and strengthen practices
  • Partner with classroom teachers and preschool center directors to plan, implement and negotiate aspects of program implementation. Work closely with teachers to ensure child data (consent forms) are collected and to administer child assessments.
  • Contribute to communities of practice to share best practices, problem solve with peers, and to support the development of Program Operations resources.

2. Program Management and Operations

  • Provide Jumpstart Corps Members and Team Leaders with systematic supervision and support, consistent and responsive management, and clear ongoing communication to support Corps Members to successfully complete their term of service, which includes supporting them in the completion of expected hours requirements.
  • Utilize required databases such as Salesforce, eGrants, AmericaLearns/OnCorps/PeopleSync, and MyJstart for administrative aspects of Corps Member management.
  • Plan and manage the Corps Member recruitment process; interview and select all members for a Jumpstart site
  • Recruit a Volunteer Coordinator and manage them to develop and implement outside volunteer engagement opportunities, and to ultimately meet the sites’ outside volunteers goals, where applicable
  • Review and approve Corps Member timesheets per Jumpstart’s compliance expectations using America Learns/OnCorps/PeopleSync. Where applicable, comply with the higher education partner’s federal work study timesheet process.
  • Work with national staff and Data Coordinators to ensure grant and programmatic compliance, as related to  the supervision of Jumpstart Corps Members, management of Corps Member criminal history checks and files components, child data collection and assessment, and the site budget per Jumpstart, AmeriCorps,  and other grant specifications
  • Review site monitoring reports in collaboration with Data Coordinators and engage in continuous improvement practices to strengthen site compliance
  • Complete periodic site progress reports and the annual site application process, per Jumpstart and/or grant requirements
  • Actively participate in team meetings to contribute to community, to share with and learn from peers, and to remain informed of organizational updates and work priorities
  • Develop and manage content for the Jumpstart Corps Member online platform, MyJstart

3. Campus and Community Partnerships and Operations

  • Build and manage high quality Preschool Program Partner relationships
  • Cultivate and manage campus relations to ensure Jumpstart visibility, integration, and the sustainability and success of the program on campus
  • Work with campus-based faculty, staff, and administrators who can support Jumpstart Corps Member training, recruitment efforts, student supports, and foster campus relationships, systems and processes
  • Build and manage high quality community partner/stakeholder relationships
  • Support Volunteer Coordinator to plan and execute volunteer engagement activities that involve outside members of the community and corporate sponsors in Jumpstart’s work
  • Host Jumpstart site visits for external stakeholders such as elected officials, funders, or higher education partners

4. People Management

  • Provide strong leadership to two full-time Jumpstart site managers with the use of Jumpstart’s performance management cycle, which includes giving frequent and effective feedback
  • Conduct regular check-ins with direct reports; monitor programs’ progress to goals; and provide management, training, and technical assistance according to staff needs and in order for site staff to meet Corps Member recruitment, retention, children served, community, compliance, and program quality goals.
  • Create an environment that supports teamwork to achieve organizational goals
  • Support Site Manager hiring, orientation and onboarding as needed



  • Bachelor’s degree or equivalent relevant professional experience
  • 3 years of prior work experience
  • 1-2 years prior experience managing/supervising individuals
  • Strong organizational, management and leadership abilities
  • Excellent emotional intelligence, active listening and problem-solving skills
  • Self-motivated, resourceful, and takes initiative
  • Ability to work well under pressure and to be adaptable, flexible and accommodate shifting priorities
  • Ability to prioritize and multi-task in order to meet key tasks as scheduled
  • Competency in Microsoft software, especially Outlook, Excel, Word, and Power Point
  • Ability to build and maintain strong relationships with higher education partners, community partners, preschool staff, and the general community
  • Commitment to Jumpstart’s core values: learning, community, inclusive leadership, joy and social justice
  • On-going commitment and interest in social justice or diversity, equity and inclusion work
  • Ability and willingness to travel to assigned locations/sites as necessary
  • Experience and comfort working with individuals from diverse backgrounds and communities
  • Experience working in urban environments and commitment to serving urban communities

Preferred or Ideal

  • Background or experience in an early childhood setting
  • Prior work experience in a higher education setting and/or managing college students
  • Ability to manage basic fiscal matters, such as an operating budget
  • Prior experience managing AmeriCorps or grant-funded programs


  • Requires significant evening/weekend work at specific times during the program year
  • Attend annual in-person 1-3 day retreats and/or new staff orientation, which may require travel
  • Significant local travel required
  • Employment is contingent upon successful completion of a criminal history check


Approximately 15% local travel

Start Date

ASAP (desired start date, yet position open until filled)


New York, NY (Manhattan – this position is based out of New York University)

Salary & Benefits

$65,000; along with competitive benefits and a great work environment

How To Apply

Please complete the online application found on Jumpstart’s website. Both a cover letter and resume are required to complete your application.  Applications without a cover letter may not be considered.  Candidates will be reviewed on an on-going basis.  Please upload/attach your resume to your applicant profile as well as your cover letter.

*Jumpstart’s online application process is supported by Paycom. To ensure that the online application works properly, please make sure cookies and pop-ups are enabled on your browser, and that firewall software (if used) is set to permit inbound and outbound traffic on port 443. Unfortunately, touch screens are not supported or certified by Paycom. For the best possible user experience, is recommended a minimum screen resolution of 1280 x 800.

Jumpstart is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Together, we can help all children build the key language and literacy skills they need to take on the world.

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